# Customer Support

Solvea AI Agent is a round-the-clock AI support assistant that provides 24/7 customer support for enterprises. It is efficient, secure, and self-learning, capable of handling complex queries, reducing wait times, and improving customer satisfaction.

Tragal AI is a platform that allows businesses to create custom AI agents to handle customer support, scheduling, lead generation, and knowledge management, without any technical expertise.

Quidget is an AI assistant platform that enables building, training, and deploying support, sales, and automation AI assistants without coding. It can train AI based on your content and deploy it to your website, application, or messaging platforms.

Productlane is a customer support and feedback system built on Linear, supporting customer service through Slack, email, and widgets, and integrating all channels in one unified portal. It helps you set priorities precisely via linear.

Orango AI is a product focused on improving user activation rates and reducing churn. It uses AI technology to guide users through complex workflows, helping them quickly familiarize themselves with product features. This product is suitable for various SaaS platforms, significantly reducing the burden on customer support and improving user experience through intelligent recommendations. Its main advantages include high automation, easy integration, and powerful user behavior analysis capabilities. Orango AI offers various pricing plans to meet the needs of businesses ranging from startups to large enterprises.

Colossal provides a global agent directory, allowing users to easily connect and integrate various AI agents capable of executing API calls, thereby simplifying the tool development process. It offers businesses an efficient way to manage and automate common workflows such as customer support, messaging, and order management. Through integration with several well-known platforms (such as Zendesk, Twilio, Slack, etc.), Colossal helps businesses save development time and costs while increasing operational efficiency. It aims to provide commercial users with a one-stop AI agent integration solution. Pricing is yet to be determined but is expected to be based on usage or company size.

Noet is an AI-powered customer support platform designed to revolutionize the traditional customer experience through intelligent, personalized support services. Leveraging advanced AI technology, it offers 24/7 intelligent voice and chat support, enabling real-time analysis of customer sentiment and intent, and providing omnichannel support across email, phone, and platforms like WhatsApp, LinkedIn, and Instagram. This innovative approach not only improves problem-solving efficiency but also enhances customer satisfaction through proactive care and problem prevention. Noet marks a new era of intelligent customer support, providing businesses with a highly efficient and intelligent solution to stand out in a competitive market.

Chat Thing is an AI-based tool that allows users to create custom chatbots using their own data. These bots can be utilized for various business purposes such as automating customer service, generating leads, and creating content. Its core technology enables the integration of user-provided data (such as website content and Notion documents) with AI models to generate intelligent and personalized responses. Key advantages of Chat Thing include high customizability, robust multi-channel deployment capabilities, and extensive functional enhancements. It is suitable for businesses of all sizes, especially teams that require efficient customer support and content creation. The pricing is flexible, offering suitable plans for everyone from individual users to large enterprises.

InboxPilot is an innovative email management tool that utilizes advanced artificial intelligence technology to automate email responses by learning from users' business data and email interaction patterns. Its core function is to save users time, allowing them to focus on more important tasks while ensuring timely and professional email communication. This product is suitable for all types of businesses and individuals, especially teams that need to handle a high volume of emails efficiently. InboxPilot offers a free trial, allowing users to select a suitable plan based on their needs.

Neuradocs is a community channel automation assistant that connects to knowledge bases and provides instant, accurate responses. Leveraging AI technology, it manages and responds to customer inquiries based on existing content, suitable for platforms like Slack and Discord, helping businesses enhance customer support and engagement. Key advantages of Neuradocs include high accuracy in responses, quick issue resolution times, and the ability to build knowledge graphs, thereby improving customer service quality.

Agora Merchants is a search engine designed specifically for e-commerce products, helping Shopify and WooCommerce stores increase their sales. It does not charge any sales commissions, and orders are routed directly to your existing point-of-sale system with automatic inventory uploads. Agora Merchants offers real-time analytics, transparent sales data, and powerful integration features, helping merchants improve online visibility, traffic, and sales.

Pine is an AI-driven application designed to help users reduce bills, cancel subscription services, and resolve customer support issues. It automates phone and online services, allowing users to avoid long waits and complex customer service processes, saving time and reducing stress. Pine employs data-driven negotiation strategies, assisting users in achieving an average savings of 20% on telecom and cable bills, and can claim refunds for unsatisfactory purchases or experiences. Background information indicates that Americans lose up to $12 billion each year due to credit card late fees, which can be reduced through negotiation. Pine offers a free trial, followed by potential charges.

Crisp 4 is a customer service platform centered around asynchronous communication, providing a fresh inbox, design, analytics, AI capabilities, and coverage search widgets. By integrating AI technology, it optimizes every aspect of customer interaction, enabling teams to deliver customer service more clearly and efficiently. With the rise of online business, companies require a smarter, more automated approach to handle customer inquiries and support requests; Crisp 4 was designed to meet this need. Targeted at medium to large enterprises, it offers a 14-day free trial, followed by a paid service.

Fable is an AI-driven interactive product demonstration software designed to help businesses attract potential customers, close deals, and streamline product launches by creating high-conversion product demos. With its AI technology, Fable allows users to effortlessly create personalized demos that can be embedded on websites, sent via email, or added to help centers. Fable has achieved an impressive rating of 4.9 on G2 and is trusted by GTM teams around the world. The pricing model includes a free trial and paid options, suitable for business teams looking to enhance sales conversion rates and customer satisfaction.

Decagon is an enterprise-level customer support AI platform that offers generative AI agents for delivering exceptional customer experiences. It is trusted by large corporations and high-growth startups. Decagon's AI support agents enable true automated resolution, providing 100% generative responses and actions without complex decision trees or preset responses. It also offers seamless integration with existing tools and data sources, maximizing AI potential. Furthermore, Decagon provides AI-driven insights to help businesses identify trends, detect anomalies, and unlock valuable conversation analytics. In 2024, Decagon completed a $65 million Series B financing round led by Bain and Elad Gil, showcasing its strong background and market position in the AI customer service domain.

Talkstack AI is a platform that utilizes artificial intelligence technology to provide customer support and sales agent services. With AI agents, it can perform complex tasks in multiple languages, supports text and voice communication, and offers enterprise-level security. Key advantages of the product include no need for pre-recorded audio or trigger words, fully AI-generated voice responses, and the capability to scale sales and operational teams. It also supports the creation of custom workflows and makes it easy to review the accuracy of responses generated by the AI agent.

Zupport AI is a customer support platform specifically designed for SaaS companies. It leverages artificial intelligence technology to address repetitive customer support issues, providing context-aware responses through intent detection. The platform also supports in-app collection of feature requests and Slack synchronization, enhancing both customer support efficiency and satisfaction. Its background underscores its mission to help SaaS companies tackle support challenges faced during product development, improving the efficiency and response speed of support teams through automation and intelligent solutions.

AI Tools List is a resource website dedicated to AI tools, collecting and categorizing various AI solutions, including writing, design, video editing, audio editing, customer support, and more. Users can quickly find AI tools that suit their needs and improve work efficiency through this platform.

InboxDone is a virtual executive assistant service focused on email management, designed to help clients respond to emails and manage their calendars with the support of a professional assistant team. This service aims to free up clients' time so they can concentrate on more important matters by filtering, responding to, and following up on emails, striving for zero unread emails in the inbox each day. The InboxDone assistant team undergoes strict training on security and privacy, allowing them to handle one or all of a company’s inboxes. Additionally, InboxDone offers services such as social media responses, customer support, daily administrative task management, and research.

Aicado is a platform for creating customized GPT chatbots, allowing users to build, tailor, and train their chatbots, which can be quickly deployed via an easy-to-integrate interface. It features a unique chat history function, allowing users to maintain conversation history even when embedded in different platforms. Moreover, Aicado supports customizable white-label integrations, enabling users to create infinite integrations, each with different purposes and connecting to various domains.

Gofer is an AI-powered intelligent assistant specializing in the customer support domain. It empowers businesses to elevate their customer service team's performance by leveraging AI technology. Gofer offers features such as personalized coaching suggestions, sentiment analysis, and quick reply recommendations, enabling enterprises to optimize their customer support processes in real-time, reduce costs, and enhance customer satisfaction.

Ariglad is an online tool that uses AI technology to automatically create and update knowledge bases. It can gather information from channels like Zendesk and Slack, helping businesses save time and resources spent on knowledge base maintenance. This leads to increased customer service efficiency and customer satisfaction. As a SOC2 certified product, Ariglad ensures data security.

AI-Powered FAQ Generator is a tool that utilizes artificial intelligence to automatically generate a list of frequently asked questions (FAQs) for your website. It analyzes your website content to quickly create an FAQ page, thereby improving customer support efficiency and reducing manpower costs. Developed in response to the modern enterprise's demand for automated and intelligent customer service, its key advantages include: no coding knowledge required, ease of use, and a free trial.

Supportbot Pro is an AI-based website customer service chatbot that leverages machine learning algorithms to analyze company data and provide accurate and helpful customer service responses. The product supports multiple languages, prioritizes data security and privacy protection, and can be customized to match website branding and style.

My AskAI is an AI-powered customer support plugin designed for Zendesk users, aimed at providing cost-effective yet efficient customer service. By leveraging AI technology, it can automatically resolve up to 75% of customer support requests. It remains compatible with your existing Zendesk chat widget, requiring no additional training or tool replacements. My AskAI is 5-10 times cheaper than Zendesk AI, costing only $0.10 per AI conversation, with a monthly fee of $198, making it ideal for businesses with approximately 2000 support tickets per month.

ChatFlow is an AI-driven customer support platform designed for startups and SMEs. Its modern, scalable, and intelligent solutions empower businesses to build customer satisfaction. Key features include live chat, AI-powered chatbots, automated ticketing systems, multi-channel integration, analytics and reporting, and a knowledge base. ChatFlow's AI chatbots can handle routine inquiries, freeing human agents to focus on more complex tasks. It also offers 24/7 automated customer support, eliminating waiting times and providing customers with instant issue resolution.

BrowseBuddy is an AI-powered chatbot designed to elevate the online shopping experience by providing personalized assistance. It leverages natural language processing technology to understand customer inquiries and offers tailored product recommendations and support. Through intelligent product matching, real-time solutions, multi-language support, and other cutting-edge technologies, BrowseBuddy presents ecommerce enterprises with a solution to boost customer satisfaction and sales efficiency.

Fineguide.ai is a platform designed for individuals or business owners to integrate an AI chat assistant into their websites. It's like having Chat GPT on your webpage. It offers pre-defined prompts and rules for specific roles, allowing for use without coding. Integrating our AI assistant into your business can significantly improve efficiency across various aspects.

Chitchat is a ChatGPT-powered chatbot that instantly answers 90% of customer queries, increasing satisfaction and efficiency.

Dashworks is an AI knowledge assistant designed to provide you with safe and accurate answers. It uses generative AI to retrieve accurate, source-backed answers and has enterprise-grade knowledge discovery capabilities. Dashworks can integrate with your company's applications, websites, and documents to create a unified knowledge base. It employs advanced privacy design, relying on no data indexing, to maximize privacy protection and comply with regulations such as SOC 2 Type II, HIPAA, and GDPR. Dashworks also boasts quick deployment, requiring just a few clicks to provide your team with instant search capabilities. You can use Dashworks on Slack, the web, or as a browser extension. Dashworks adopts a transparent and flexible pricing strategy, tailored based on team size and success.