%20--%3e%3cdefs%3e%3cstyle%3e%20.st0%20{%20fill:%20%23061b40;%20}%20.st1%20{%20fill:%20%23306af1;%20}%20.st2%20{%20fill:%20%235ce5cf;%20}%20%3c/style%3e%3c/defs%3e%3cg%3e%3cpath%20class='st0'%20d='M55,10.5h9v3h-9v9h12V7.5h-12v3ZM64,19.5h-6v-3h6v3Z'/%3e%3cpolygon%20class='st0'%20points='69%2016.5%2078%2016.5%2078%2019.5%2069%2019.5%2069%2022.5%2081%2022.5%2081%2013.5%2072%2013.5%2072%2010.5%2081%2010.5%2081%207.5%2069%207.5%2069%2016.5'/%3e%3cpolygon%20class='st0'%20points='95%2010.5%2095%207.5%2083%207.5%2083%2022.5%2095%2022.5%2095%2019.5%2086%2019.5%2086%2016.5%2095%2016.5%2095%2013.5%2086%2013.5%2086%2010.5%2095%2010.5'/%3e%3cpath%20class='st0'%20d='M40,1.5v21h11.6l1.4-1.4v-7.6h0c0,0-1.4-1.5-1.4-1.5l1.4-1.4V2.9l-1.4-1.4h-11.6ZM50,19.5h-7v-6h7v6ZM50,10.5h-7v-6h7v6Z'/%3e%3c/g%3e%3cpath%20class='st1'%20d='M23.1,24L14.7,4.8l-4.9,11.2h3.8l-1.8,4H3.3L12.1,0H2C.9,0,0,.9,0,2v20c0,1.1.9,2,2,2h21.1Z'/%3e%3cpath%20class='st2'%20d='M34,0h-16.8l10.6,24h6.2c1.1,0,2-.9,2-2V2C36,.9,35.1,0,34,0ZM32.5,20h-4V4h4v16Z'/%3e%3c/svg%3e)
Productlane
Overview :
Productlane is a customer support and feedback system built on Linear, supporting customer service through Slack, email, and widgets, and integrating all channels in one unified portal. It helps you set priorities precisely via linear.
Target Users :
Productlane is suitable for teams that need to quickly and efficiently handle customer support and manage feedback, helping them build high-quality products. Through tight integration with Linear, it can provide highly personalized services.
Use Cases
Company A improved customer support efficiency by integrating Slack, email, and feedback channels with Productlane.
Team B enhanced product release transparency by generating a Changelog and displaying it on the portal with Productlane.
Enterprise C increased problem-solving speed by quickly linking feedback to Linear tasks using Productlane's AI suggestion function.
Features
Support customers through Slack, email, and widgets
Integrate all channels in a unified portal
Link all contexts to Linear using AI suggestions
Provide customer portals to display roadmaps, changelogs, and customer requests
Allow users to flag issues as important and add context
Generate Changelogs and send them via in-app notifications
Include built-in widgets for more feedback and release content
Support real-time chat to communicate with customers
How to Use
Visit the Productlane website
%20--%3e%3cdefs%3e%3cstyle%3e%20.st0%20{%20fill:%20%230080ff;%20}%20%3c/style%3e%3c/defs%3e%3cpath%20class='st0'%20d='M16.2,11.1c.4.5.4,1.2,0,1.8l-4.7,7.1h-3.8l5.3-8L7.6,4h3.8l4.7,7.1Z'/%3e%3c/svg%3e)
Register an account and log in
Set up Slack, email, and widget integrations
Create a customer portal to display roadmaps, changelogs, and customer requests
Begin handling customer support and managing feedback
Featured AI Tools
Magic ToDo
Magic ToDo is a standard to-do list with special features. It can automatically generate task steps based on the spiciness you set. The spicier the level, the more steps generated. You can use emojis to indicate the spiciness level of the task. The tool will also automatically assign a category to the top tasks, represented by emojis. You can use filter buttons to filter tasks of one or multiple categories. In addition, each task provides common task tools such as editing, deleting, adding subtasks, and estimating. You can drag and drop the left side icons to reorder tasks. The tool also offers other operations for the entire list, including device synchronization, export options, undo and redo, and batch operations.
Efficiency Tools
1.3M
English Picks
Tinywow
TinyWow is a website that provides a suite of free online tools encompassing PDF editing, image processing, AI writing, and video processing. It empowers users to tackle various work and life challenges without requiring registration or usage restrictions.
Efficiency Tools
663.0K