

Salesforce AI
Overview :
Salesforce Einstein is your end-to-end solution to becoming an AI-first company. Leverage our AI technology to create customizable, predictive, and generative AI experiences within your customer data, securely meeting all your business needs. Bring conversational AI into any workflow, user, department, and industry with Einstein.
Target Users :
Salesforce Einstein can be used to enhance customer experience, improve sales performance, boost marketing effectiveness, and optimize customer service.
Use Cases
Enhance customer service experiences and improve customer satisfaction using Salesforce Einstein.
Empower sales teams to improve sales efficiency and performance with Salesforce Einstein.
Optimize marketing strategies for personalized marketing and higher customer engagement through Salesforce Einstein.
Features
Provide predictive and generative AI to drive personalized and productive customer 360 experiences.
Build and deploy assistive AI experiences within Salesforce, enabling customers and employees to interact directly with Einstein for faster problem resolution and smarter work.
Empower sales reps, agents, and marketers with secure AI tools to deliver more impactful customer experiences within your customer data.
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