

Feedbackstream
Overview :
FeedbackStream is an AI-powered customer interview tool designed to help businesses efficiently collect customer feedback. By automating the interview process, it quickly delivers deep insights, bypassing the cumbersome processes of traditional interviews. This product simulates real interviews using AI technology, enabling conversations with hundreds of customers simultaneously, providing instant insights and analysis. FeedbackStream is suitable for businesses that want to gain a deep understanding of customer needs, helping them optimize products and services. The free plan offers basic functionality, suitable for startups or teams with limited budgets, while the premium plans are suitable for businesses that need more interview credits and features.
Target Users :
FeedbackStream is ideal for businesses seeking in-depth customer insights, especially those aiming to efficiently collect feedback and optimize products/services through automation. It saves time and provides profound customer understanding to drive business growth.
Use Cases
Tom M (Chop Chop Studio): Used FeedbackStream to understand why customers abandoned the website registration process without conducting interviews himself.
E-commerce company: Collected user experience feedback on new products through automated interviews to quickly adjust product strategies.
Software company: Used FeedbackStream to collect user feedback on new features to optimize product design.
Features
Create AI customer interview agents, setting interview questions and goals for different scenarios.
Send interview links to customers who can complete interviews at their convenience.
Collect interview results in real-time, providing detailed summaries and insights.
Support large-scale parallel interviews, enabling communication with hundreds of customers simultaneously.
Gather unbiased customer feedback since customers are more willing to reveal their true thoughts to AI.
Transform interview results into actionable insights for easy team sharing and analysis.
Offer multiple pricing plans to meet the needs of businesses of all sizes.
Support sending interview data directly to email for convenient real-time follow-up.
How to Use
1. Sign up and log in to the FeedbackStream website to create an AI customer interview agent, setting interview questions and goals.
2. Generate an interview link and embed it on your website or send it to customers via email or SMS.
3. Customers click the link to begin the interview with the AI agent.
4. The system automatically collects interview results and generates detailed summaries and insights.
5. Review the interview data, extract key information, and use it for product optimization and decision-making.
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