ElevenLabs Conversational AI
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Elevenlabs Conversational AI
Overview :
ElevenLabs Conversational AI is a voice agent product that can be rapidly deployed on websites, mobile devices, or phones. It features low latency, full configurability, and seamless scalability, supporting turn-taking and interruption handling in natural conversations, making it suitable for unpredictable dialogues in noisy environments. The product combines speech-to-text, large language models (LLM), and text-to-speech technologies, supporting multiple languages and customizable voices for various scenarios including customer support, scheduling, and outbound sales.
Target Users :
The target audience includes businesses that need to quickly deploy intelligent voice agents, such as customer support centers, online education platforms, and game developers. This product provides 24/7 customer service, simplifies appointment management, enhances interactive gaming experiences, and offers personalized learning experiences, making it suitable for companies aiming to improve customer satisfaction, increase operational efficiency, and enhance user experience.
Total Visits: 16.2M
Top Region: US(14.18%)
Website Views : 61.8K
Use Cases
Customer Support: Handle customer inquiries 24/7, reducing wait times and enhancing satisfaction.
Appointment Management: Simplify scheduling, reduce no-shows, and improve operational efficiency.
Outbound Sales: Personalize cold calls to increase lead conversion rates.
Gaming: Create immersive gaming experiences that dynamically respond to player actions.
Features
Low latency, high-quality sound that adapts to conversations in noisy environments
Customizable interruption detection and turn-taking systems for smart identification of speaking opportunities
Support for multiple large language models (LLM) with options to switch or customize at any time
Integration with third-party applications for real-time information retrieval or operations
Thousands of voice options to meet the needs of different scenarios and roles
Call monitoring providing full transcripts, recordings, and automatic evaluations
Support for 31 languages, creating multilingual agents that converse in customers' native languages
Knowledge base-driven, importing existing documents to inform agents about business and products
Integration with Twilio for telephony functions
How to Use
1. Register and log in to your ElevenLabs account.
2. Choose to create a new AI agent or import an existing knowledge base.
3. Configure the agent's language, voice, and other parameters.
4. Select or customize the LLM, setting logic for handling turn-taking and interruptions.
5. Integrate third-party applications, such as CRM systems, to access real-time information.
6. Test the agent to ensure it responds and performs well in different environments.
7. Deploy the agent to your website, mobile application, or phone system.
8. Monitor and evaluate the agent's performance, optimizing based on feedback.
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