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C
Cheers
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0Website Views：
59.1K
Overview
Cheers is a frontline brand control center that can directly attribute online reviews, social mentions, and customer feedback to individual frontline employees. The importance of this technology lies in providing accurate data to help companies better understand customer satisfaction and motivate employees to provide better services.
Use Cases
Company A uses Cheers to keep track of employee performance in real-time and effectively improve customer satisfaction.
Company B in the service industry uses Cheers to track customer feedback and achieve continuous improvement in employee performance.
Enterprise C uses Cheers' personalized customer experience function to increase employee engagement and brand loyalty.
Features
Analyze the sentiment of customer feedback through AI and automatically attribute each interaction to a specific employee instantly and accurately.
Customized customer pages allow customers to leave reviews, join loyalty programs, refer friends, etc. with a single click.
Transform vague reports into a real-time control center to help companies recognize outstanding employees and provide targeted coaching.
Employees can directly interact with customers through NFC-enabled employee badges without downloading an app or creating an account.
Provide personalized customer experiences to help companies better understand the performance of frontline employees.
Support employees' active participation, increase employees' recognition of high-quality services, and boost employee engagement.
Intercept and resolve negative feedback in a timely manner to avoid public negative comments.
Help companies make decisions based on specific data to improve customer satisfaction and employee work efficiency.
How to Use
Employees carry NFC-enabled employee badges. When customers interact with employees, customers only need to tap the badge.
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The customer page will open immediately, and customers can choose to leave a review, join a loyalty program, etc. with a single click.
Through AI technology, each interaction will be automatically attributed to a specific employee, and the data will be updated in real-time.
Managers can use real-time data to make decisions, recognize outstanding employees, and provide targeted coaching.
Through Cheers, companies can continuously improve customer satisfaction and employee engagement and optimize the overall service quality.
![FLUX.1 Krea [dev]](https://p1.chinaz.com/ai-2025-08-01-25080110475283667344.jpg/392/259/W/jpg)
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