

Elapse
Overview :
Elapse is an automated support solution that helps your business scale infinitely by learning your business and automatically answering support, maintenance, and community questions, without worrying about expanding your customer service team. Elapse handles 70% of support tickets immediately and strives for 100% self-sustainability over time by learning from your team's responses, ensuring faster response times and promoting business growth. Elapse also leverages information from the internet, such as Reddit, Quora, YouTube, and Github, to understand your company, turning the entire internet into a smart database that helps your business grow faster and smarter.
Target Users :
Elapse is suitable for any business requiring support and maintenance, especially for rapidly growing enterprises and startups.
Features
Automatic support question answering
Automatic maintenance question answering
Automatic community question answering
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