Coze 扣子 is a no-code AI chatbot development platform that allows users to quickly create intelligent chatbots without programming. The platform provides a powerful visual flow editor, supporting the addition of natural language processing, knowledge bases, workflows, and more, enabling complex AI interactions.扣子 platform also offers rich debugging tools to test and optimize the dialogue flow between the robot and the user, greatly improving development efficiency. This product is suitable for various industry applications and can be deployed on social media, IM, and other channels to build unique brand voices.

The Xunfei A.I. Intelligent Customer Service Solution is a comprehensive customer service system provided by Xunfei based on its advanced speech technology. The system achieves intelligent outbound calling, intelligent answering, voice navigation, online text customer service, quality inspection analysis, and seat assistant functions via various channels such as phone, Web, APP, miniprograms, and self-service terminals. It improves customer service efficiency, reduces labor costs, and enhances the customer service experience through technologies such as a high recognition rate speech recognition engine, natural and smooth speech synthesis technology, intelligent interruption ability, IVR navigation, and customer service platform middleware.