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Chikka.ai
Overview :
Chikka.ai is an AI product focused on helping businesses gain deep customer insights. It uses intelligent voice interview technology to simulate real conversations, quickly collect large amounts of customer feedback, and automatically distill valuable insights. The product's main advantages include efficient data collection capabilities, multilingual support, and strong privacy protection features. It is suitable for businesses of all sizes, from startups to large enterprises, allowing them to quickly understand customer needs and optimize products and services. The product currently offers a free trial, and users can choose a suitable pricing plan based on their needs.
Target Users :
Chikka.ai is suitable for businesses that want to gain a deeper understanding of customer needs and optimize their products and services. Market researchers, product managers, and business decision-makers alike can use this product to quickly obtain real and valuable customer feedback, enabling them to make more informed business decisions.
Use Cases
A coffee shop used Chikka.ai to understand why customers frequented their store, allowing them to optimize store layout and product recommendations.
A technology startup used the platform to collect early user feedback to validate product-market fit.
A beauty brand used Chikka.ai to collect consumer ideas for product innovations to develop new products.
Features
AI voice interviews: Conduct natural conversational customer interviews through the intelligent voice assistant Ava, supporting multiple languages.
Automatic transcription and analysis: Automatically transcribe interview content into text and extract key topics and insights.
Personalized interview plans: Generate professional interview outlines based on user needs, supporting one-click launch.
Privacy protection: All interview content is encrypted and stored securely, strictly protecting user privacy.
Global respondent pool: Provides a global consumer sample to meet diverse interview needs.
Intelligent report generation: Automatically synthesizes interview results, providing actionable suggestions and insights.
Synthetic persona testing: Conduct interview testing using pre-trained synthetic personas to optimize interview plans.
Team collaboration: Supports team collaboration, sharing interview results and insights.
How to Use
1. Visit the Chikka.ai website, register, and log in to your account.
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2. Create an interview plan: Enter your research objectives and respondent information, and automatically generate or manually add an interview outline.
3. Test the interview: Select synthetic personas to conduct a simulated interview and optimize the interview plan.
4. Start real interviews: Invite real respondents to participate in interviews through the link provided by Chikka.ai.
5. Analyze the results: After the interview, view the automatically generated reports and insights and extract key information.
6. Export data: Export the interview results and analysis reports for further research or decision-making.
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