

Base Chat
Overview :
Base Chat is an enterprise-grade knowledge base chat tool built on Ragie's powerful RAG engine. It integrates data from across your company's knowledge base, supporting information retrieval from multiple sources such as Google Drive, Notion, and Jira. This product uses AI technology for fast and accurate knowledge retrieval, helping enterprise teams improve work efficiency. Its multi-tenant, secure, and customizable features make it suitable for enterprise-level applications. Base Chat offers a white-glove onboarding service to ensure teams can quickly get started and fully utilize its functions. Currently, the product is in early access, and users can schedule a demo to learn more.
Target Users :
Base Chat is ideal for various enterprise teams, especially those requiring quick access to and management of knowledge bases. Whether sales teams need to gather customer insights, operations teams need to track project progress, engineering teams need to retrieve technical documentation, or human resources teams need to answer internal policy questions, Base Chat provides efficient support. Its multi-tenant and security features make it particularly suitable for businesses with strict data security and privacy requirements.
Use Cases
Sales teams use Base Chat to retrieve the latest sales proposal templates from Google Drive and Notion, quickly customizing proposals for clients.
Engineering teams use Base Chat to search for the latest API documentation and system architecture diagrams in Google Drive and Notion, eliminating manual searches.
Human resources teams use Base Chat to quickly answer new employee onboarding questions, providing complete onboarding materials and training documentation.
Features
Supports fetching knowledge base information from multiple data sources, including Google Drive, Notion, and Jira.
Offers customization services to meet the specific needs of different teams.
Leverages Ragie's powerful RAG engine for fast and accurate knowledge retrieval.
Provides a multi-tenant, secure, and customizable enterprise-grade solution.
Supports role and permission management to ensure team members access appropriate information.
Offers a white-glove onboarding service to help teams get started quickly.
Supports integration of various data sources, including Confluence, Dropbox, and Freshdesk.
Provides real-time updated knowledge base answers, improving team efficiency.
How to Use
Visit the Base Chat page at https://www.ragie.ai/basechat and schedule a demo to learn more about the product.
Connect the appropriate data sources based on your team's needs, such as Google Drive and Notion.
Enter questions or requests through the Base Chat interface, and the system will automatically retrieve answers from the connected data sources.
Configure team roles and permissions to ensure team members have access to the appropriate information.
Utilize Base Chat's customization features to tailor the interface and functions to your team's specific needs.
Take advantage of the white-glove onboarding service for a quick start and full utilization of Base Chat's features.
Regularly update data sources to ensure the knowledge base content is current and accurate.
Leverage Base Chat's multi-tenant features to support simultaneous use by multiple teams, meeting enterprise-level demands.
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