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Ply
Overview :
Ply is a platform that allows users to build custom features for their customers and teams without any coding required. It integrates processes, AI solutions, and smart forms that can be embedded directly into users' existing applications. Key advantages of Ply include its no-code ease of use, the ability to quickly integrate AI solutions into workflows, and compatibility with various applications. Background information indicates that 77% of users consider it a preferred tool for building AI solutions, highlighting its significance in the field of business intelligence solutions.
Target Users :
Ply's target audience is enterprise users, especially those seeking to enhance work efficiency and customer satisfaction through automation and AI technology. It is suitable for business environments that require quick deployment of new features, integration of existing workflows, and improved team collaboration efficiency.
Use Cases
Enterprises built custom features in HubSpot for their sales teams through Ply, increasing SDR engagement and efficiency.
Customer service teams created their own version of Zendesk using Ply, streamlining the onboarding process for new CSMs.
Operations teams added custom buttons and interfaces in existing applications through Ply, accelerating the execution of business logic.
Features
- Customer Features: Provide answers through smart forms, based on data routing and real-time AI capabilities.
- Team Features: Add custom buttons and interfaces to existing applications, accelerating team efficiency.
- Ply AI: Integrate AI solutions for smarter workflows.
- Platform Capabilities: Include a versatile builder, interfaces, mini-apps, integration, and form processing.
- Security: Serverless architecture, end-to-end encryption, and minimal data exposure.
- Team Collaboration: Remote deployment of features, cross-application ID matching, and synchronized group permissions.
- Integration: Compatible with various applications such as HubSpot, Gmail, Zendesk, and more.
How to Use
1. Visit the official Ply website and register for an account.
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2. Once logged in, choose to create new features or integrate existing applications.
3. Select feature modules as needed, such as customer features, team features, or AI solutions.
4. Build features using a drag-and-drop interface or code assistant, with no coding knowledge required.
5. Configure feature parameters like data routing and AI model selection.
6. Test the features to ensure they work as intended.
7. Deploy the features into the team's applications and monitor performance.
8. Adjust and optimize the features based on feedback.
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