

Convo
Overview :
Convo is a qualitative user research platform powered by AI and analysis, combining the depth of interviews with the breadth of surveys. The platform supports multiple languages and utilizes natural voice conversations, offering real-time analysis to facilitate user research. By automating AI interviews and analysis, Convo provides enterprises with real-time insights to optimize their products and services.
Target Users :
The target audience includes enterprises and market research teams that need in-depth insights into user needs and feedback to improve their products or services. Convo provides these teams with an efficient, cost-effective way to collect and analyze user data through automated AI interviews and analysis.
Use Cases
A software development company uses Convo to gather feedback from users on its new software version.
A market research team utilizes the Convo platform for consumer behavior studies to optimize marketing strategies.
Educational institutions use Convo to assess student satisfaction with online courses to enhance teaching quality.
Features
AI-Driven Interviews: Enhance efficiency and accuracy using artificial intelligence technology for interviews.
Multilingual Support: Users can respond in their preferred language, making responses clearer and more natural.
Natural Voice Conversations: No need for button-pressing like on a walkie-talkie, offering a more natural communication experience.
Real-Time Analysis: Convo reanalyzes all data whenever a new response is recorded, ensuring users always receive the latest insights.
Large-Scale Surveys: Conduct multiple interviews simultaneously, broadening the scope of research.
User-Friendly Interface: A simplified interface for users to quickly get started and use.
Data Privacy Protection: Adheres to strict data protection policies to ensure user information security.
How to Use
1. Visit the Convo website and register an account.
2. Create a new interview or survey project.
3. Set the questions and parameters for the interview or survey.
4. Select the target audience and send out invitations.
5. Utilize Convo's AI features for conducting the interview or survey.
6. View real-time analysis results and gather user feedback.
7. Adjust products or services based on the analysis results.
8. Regularly use Convo for user research to continuously enhance user experience.
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