

Seven24 AI
Overview :
Seven24 AI is a smart tool focused on collecting and analyzing user feedback. Utilizing AI technology, it transforms user feedback into actionable tasks, helping businesses respond quickly to issues and enhance customer satisfaction. The product supports voice feedback collection, employs sentiment analysis to direct positive feedback to review platforms, and offers task prioritization, simplifying the traditionally labor-intensive feedback analysis process.
Target Users :
The target audience includes businesses and product teams, particularly those seeking to enhance the speed and quality of customer feedback responses and organizations aiming to optimize products or services through user feedback.
Use Cases
Businesses collect user feedback on new products through Seven24 AI and quickly address the issues raised by users.
Product teams use Seven24 AI to analyze user feedback and optimize user interface design.
Service-oriented businesses utilize Seven24 AI to gather customer service feedback and enhance service quality.
Features
Real-time collection of user feedback, supporting both text and voice methods.
Utilizes AI technology to convert user feedback into executable tasks.
Completely anonymous feedback mechanism to protect user privacy.
Sentiment analysis automatically directs positive feedback to review platforms.
Topic modeling sorts feedback by volume for prioritized attention.
Supports importing existing feedback data for rapid task conversion.
Offers custom integration to meet specific business needs.
How to Use
1. Register for a Seven24 AI account to obtain the feedback page link.
2. Integrate the feedback page link or embedded button into your product to start collecting user feedback.
3. Utilize AI to analyze feedback and convert it into tasks, viewable on the dashboard.
4. Push positive feedback to review platforms based on sentiment analysis results.
5. Prioritize handling tasks with high feedback volumes based on topic modeling results.
6. Communicate with an account manager to customize integration solutions based on business needs.
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