Recontact
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Recontact
Overview :
Recontact is an AI-powered tool that analyzes user conversations and extracts valuable insights. It efficiently analyzes user responses to questions, identifies patterns, and understands trends, generating detailed reports for you. By using Recontact, you can save significant time and gain better insights from hundreds of user conversations.
Target Users :
Recontact is designed for early-stage startup founders, user research teams, and customer support teams. It empowers founders to quickly analyze user interviews to validate business ideas, assists user research teams in analyzing user interview patterns across qualitative research, product discovery, and usability testing, and helps customer support teams search, analyze, and learn insights extracted from thousands of customer support conversations.
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Use Cases
Startups use Recontact to analyze user interviews to quickly validate business ideas.
User research teams leverage Recontact to uncover user needs and behavioral patterns through interview analysis.
Customer support teams utilize Recontact to search and analyze customer support conversations, gaining insights into product issues and user feedback.
Features
Create and maintain question guides
Transform user calls into well-formatted documents
Understand user pain points
Track trends in user discussions
Search all content and provide citations
How to Use
Create a question guide containing the questions you want to track in user conversations.
Record your conversations with users using tools like Google Meet, Zoom, Fireflies, Microsoft Teams, etc.
Upload the recorded conversations to Recontact and utilize its AI capabilities for analysis.
Within minutes, Recontact will reveal patterns and trends within user responses.
Use Recontact's search functionality to locate specific content and generate citations.
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