Zendesk AI by Caffeinated CX
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Zendesk AI By Caffeinated CX
Overview :
Caffeinated CX is an AI-powered tool that boosts customer support team efficiency. It automates AI-trained responses based on past support history, reducing support costs and increasing profitability. Native integration with platforms like Zendesk and Intercom delivers a 10x efficiency boost for support teams.
Target Users :
Caffeinated CX is designed for various customer service scenarios, empowering teams to resolve issues faster and enhance customer satisfaction.
Total Visits: 3.4K
Top Region: US(33.11%)
Website Views : 43.1K
Features
Automatically answer frequently asked questions
Auto-populate responses based on previous interactions
Native integration with various support systems
Match brand voice and tone
Execute support functions such as cancellations and refunds
Connect with any e-commerce platform or CRM
Understand customer sentiment and satisfaction
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