

Solidroad
Overview :
Solidroad is an AI-first training and assessment platform that transforms corporate knowledge into immersive training programs, easy for trainers to manage while providing employees with a more engaging learning experience. The platform helps clients save time and resources, accelerates the proficiency of new hires, and improves customer satisfaction ratings through personalized support, coaching, and expertise.
Target Users :
The target audience for Solidroad includes customer-facing teams, particularly companies that require large-scale onboarding and continuous skill enhancement for their employees. It is ideal for businesses looking to improve training efficiency while reducing training time and costs.
Use Cases
Global client enablement managers saved 10 hours of managerial time each month using Solidroad.
New hire proficiency improved by 50% through Solidroad.
Customer satisfaction ratings increased by 30%.
Features
Course creation and delivery: Create courses from prompts, documents, or public links, and deliver them with a custom AI coach.
Simulations and practice: Build realistic scenarios involving video, voice, chat, and email, and practice conversations with the AI coach in any language.
Coaching and improvement: Learners receive real-time coaching and feedback associated with a custom scoring system. Managers and trainers can view team performance across channels and interaction types.
Time-saving: Provide scalable AI coaching for teams through AI feedback, reducing the time taken for new hires to progress from onboarding to customer interaction.
Performance benchmarking: Gain insights into employee performance before they enter the production environment, ensuring KPIs remain in the green.
Pricing plans: Offer pricing schemes catering to varying sizes of users and needs, including basic, growth, and enterprise plans.
How to Use
1. Register and log in to the Solidroad platform.
2. Choose a pricing plan that suits your team's size.
3. Use the platform to create custom AI coaches and course content.
4. Set up simulated practice scenarios including video, voice, chat, and email.
5. Engage in real-time practice with the AI coach and receive feedback.
6. Utilize the platform's analytics tools to monitor team performance.
7. Adjust training content and methods based on feedback.
8. Conduct regular evaluations of team performance to ensure continuous improvement.
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