Leo AI Phone Assistants
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Leo AI Phone Assistants
Overview :
Leo is an AI phone assistant platform built for non-technical users. It empowers you to set up AI phone assistants instantly without the need for coding, enabling seamless phone call dialing and answering. Customize your assistants by setting triggers, defining capabilities, choosing voices and prompts, and selecting large language models. Leo's AI phone assistants operate 24/7, providing features like automatic transcription, call recording, and call summaries, ultimately helping businesses elevate customer service efficiency and optimize the customer experience.
Target Users :
Leo is designed to serve businesses seeking to enhance customer service efficiency and experience, particularly small and medium-sized enterprises aiming to reduce reliance on human agents while increasing response times. Its applications span diverse industries like e-commerce, real estate, wholesale, and home services, streamlining processes such as customer inquiries, appointments, and information gathering.
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Use Cases
AI-powered customer service call center for Shopify stores.
Capture potential customer information by collecting form submissions for real estate inquiries.
Manage wholesale account communications efficiently.
Screen potential clients for real estate agents based on their qualifications.
Schedule appointments for home service professionals.
Register attendees for events and follow up with participants.
Features
Set Triggers: Automatically activate the assistant based on events or scheduled times.
Define Capabilities: Connect the assistant to integrated services and choose desired functionalities, such as reading emails by theme.
Plug-and-Play Templates: (Coming Soon) Simplify the setup process.
Customize Assistant: Choose voices, define prompts, and select large language models.
24/7 Availability: AI phone assistants provide continuous service year-round.
No-Code Builder: An easy-to-use flow builder accessible to everyone.
Manual Call Transfer: Allow callers to request transfer to a human agent at any time.
Automatic Transcription: Automatically transcribe every call.
Call Recording: Every call is recorded unless the user opts out.
Custom Voices: Utilize built-in voices or incorporate custom ones.
Call Summary: Automatically generate call summaries for quick review.
How to Use
Visit the Leo website and create an account.
Choose your preferred triggering method: event-based or time-based.
Connect the assistant to relevant integrated services and select desired functionalities based on your business needs.
Customize your AI phone assistant settings, including voice, prompts, and large language models.
Activate your AI phone assistant to start receiving or making calls.
Utilize automatic transcription and recording features to review and analyze call content.
Quickly grasp call highlights using call summaries.
Adjust your AI phone assistant settings as needed to optimize service delivery.
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