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Welcome Compass
Overview :
Welcome Compass is a platform designed to serve owners or managers of short-term rental properties, aiming to elevate the quality of stay through personalized guest experiences. The platform achieves this by creating unique guides, personalized welcome messages, and local recommendations, saving owners time and effort while providing guests with customized service.
Target Users :
Welcome Compass is ideal for owners or managers of short-term rentals as it provides an efficient and personalized way to manage guest experiences, saving them time and effort while enhancing guest satisfaction.
Use Cases
A short-term rental owner used Welcome Compass to create personalized welcome messages and guidebooks for upcoming guests, significantly improving guest satisfaction.
A property manager utilized the local recommendations feature of Welcome Compass to provide guests with unique travel experiences, enhancing the property's appeal.
Welcome Compass helped a newly opened short-term rental property quickly set up a guest service system, attracting more returning customers.
Features
Digitalized House Guide: A customized house guide created based on the owner's requirements, requiring no action from the owner.
Personalized Welcome Information: After booking, guests complete a 30-second questionnaire, and combined with property data, generate personalized welcome messages.
Local Recommendations: Based on guest questionnaire answers, provide personalized local recommendations, including existing guide recommendations or discover hidden gems in the area.
Founder Video: Offer a founder video to help users gain a deeper understanding of how the product works.
Free Trial: A one-month free trial for owners of short-term rental properties.
Guidebook Creation: Free creation of a guidebook for the property, helping enhance guest experiences.
How to Use
Visit the Welcome Compass website and fill out the form to start your free trial.
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Upload your existing house guide PDF file or provide the required content, and the Welcome Compass team will create a digitalized house guide.
After a guest books, use the provided link to have them complete a questionnaire to gather personalized information.
Based on the collected information, Welcome Compass will generate personalized welcome messages and local recommendations.
Watch the founder's video to learn how the product works and how to maximize the use of Welcome Compass.
Continuously optimize guest experiences using the services provided by Welcome Compass, improving property ratings and repeat customer rates.
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