

Tawk.to
Overview :
tawk.to is a completely free online chat software that allows website owners to monitor and engage in real-time chat with visitors, respond to support tickets, manage contacts using CRM, and create a help center to empower customer self-service capabilities. tawk.to's key strengths lie in its user-friendliness, security, and the fact that it's entirely free to use. Additionally, it offers AI Assist functionality, allowing users to train a fully automated AI-powered chatbot.
Target Users :
Enables real-time communication with website visitors, enhancing customer service experience, improving customer satisfaction, and driving sales conversions.
Use Cases
E-commerce websites to communicate instantly with customers
Business websites to provide customer support
Personal blogs to interact with readers
Features
Real-time Chat
Ticketing System
CRM Contact Management
Help Center
Chat Page
Team Chat
AI Assist (Customizable ChatGPT)
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