

Baidu Smart Cloud Kusuite
Overview :
Baidu Smart Cloud Kusuite, based on Baidu's Wenxin Yiyan large model, comprehensively reconstructs the intelligent customer service product series, covering customer service, intelligent marketing, and intelligent communication to meet enterprises' full-scenario intelligent customer service needs. Main products include: Intelligent Dialogue Platform (providing AI-powered high-intelligence customer service robots), Intelligent Outbound Platform (highly human-like voice dialogue marketing), Dialogue Insight Platform (dialogue data analysis insights and optimization recommendations), and Intelligent Communication Platform (integrated communication resource API access). Product advantages include: dialogue accuracy, friendliness, comprehensiveness based on large models, efficient and rapid online operation, seamless multi-channel integration and adaptability.
Target Users :
Provides comprehensive intelligent service solutions for industries including finance, telecommunications, automotive, government, energy, and technology. This includes intelligent customer service robots, intelligent outbound marketing, customer dialogue insight analysis, and communication resource access.
Use Cases
Construction Bank has adopted this product to build a bank-wide intelligent voice platform, realizing intelligent question answering and business handling, saving a lot of labor costs, and improving work efficiency.
China Merchants Bank, through the wealth checkup assistant of this product, uses the form of multi-round dialogue to collect user information, judge the financial preferences, and give personalized advice.
A certain car brand uses the intelligent outbound system of this product to increase the conversion rate of potential customers and significantly boost sales performance.
Features
Large Model-Driven Intelligent Dialogue
Voice Interactive Dialogue Marketing
Dialogue Data Analysis Insights
Communication Resource Integration Access
Cross-Platform Multi-Channel Adaptability
Rapid Online without Training
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