Glassix
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Glassix
Overview :
Glassix is an AI-powered intelligent customer communication and messaging platform that unifies your messages, accelerates response times, and elevates customer satisfaction. It helps companies and small businesses drive customer satisfaction through personalized and automated interactions. Glassix provides a unified inbox, cross-channel collaboration, an intelligent routing engine, customer conversation history, rich media and large file sharing, and more. It is suitable for various industries and team sizes and offers flexible pricing plans.
Target Users :
Glassix is suitable for various industries and team sizes, and can be used in scenarios such as customer service and support, sales AI, and marketing AI.
Total Visits: 220.3K
Top Region: IL(81.72%)
Website Views : 48.9K
Use Cases
An e-commerce company uses Glassix to unify the processing of customer messages from different channels and provide automated responses and personalized interactions.
An online travel platform uses Glassix to accelerate the response time to customer inquiries and provide a cross-channel customer experience.
An educational institution uses Glassix to provide student support and answer questions. The intelligent routing engine assigns questions to the appropriate teachers and staff.
Features
Unified Inbox
Intelligent Routing Engine
Cross-Channel Collaboration
Customer Conversation History
Rich Media and Large File Sharing
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