CaseXellence
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Casexellence
Overview :
CaseXellence is a comprehensive case management software solution crafted to enhance productivity and customer engagement. It coordinates knowledge, communication, workflows, and resources to achieve efficient case processing. The software boasts high security, deployable on FedRAMP certified clouds, and adheres to PCI, NIST, and ADA compliance standards. It includes anti-fraud and authentication integrations, enabling quick responses to the growing demands of citizens. CaseXellence offers real-time data and collaboration tools to help resolve cases faster, automate workflows, increase productivity, and reduce operational costs.
Target Users :
CaseXellence is designed to cater to the case management needs of government agencies, housing, education, child welfare, and various other sectors.
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Features
Comprehensive case management workflows and applicant views
Highly secure and capable of deployment on FedRAMP certified clouds
Built-in anti-fraud and authentication integrations
Real-time data and collaboration tools provided
Automation of workflows, enhancement of productivity, and cost reduction
AI and ML-based document processing and customer service
Improved citizen engagement and communication
Enhanced service delivery to citizens
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