

Unthread
Overview :
Unthread is a Slack inbox that transforms support requests into prioritized tickets with features for assignment and service level agreements (SLAs). Rapid response and quick problem resolution. AI-powered: Automatically categorize support requests and generate automated support responses. Fully integrated with Slack, offering features for assignment, categorization, escalation, collaboration, training, and measurement.
Target Users :
Customer support within Slack
Features
Assign
Organize
Escalate
Collaborate
Educate
Measure
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