

Desku
Overview :
Desku is an AI-powered customer support help desk software that streamlines customer service through automated workflows. It assists teams in managing and responding to customer service requests across multiple channels, including shared email, social media messages, and WhatsApp. Desku also offers real-time chat functionality, an AI-driven knowledge base, and integration with various e-commerce platforms. Desku's pricing is straightforward and more user-friendly and advantageous compared to competitors like Zendesk, Help Scout, and Intercom.
Target Users :
Desku is suitable for various business scenarios, helping enterprises provide efficient customer support and improve customer satisfaction.
Features
Shared Email
Social Media Message Management
Real-Time Chat
AI-Powered Knowledge Base
E-commerce Platform Integration
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