

Jam
Overview :
Jam is a tool aimed at development teams, designed to automatically capture device information, browser data, console logs, network logs, and more, facilitating developers in swiftly locating and resolving software issues. Its main advantages include saving time for development teams, reducing communication costs, and increasing work efficiency. Jam offers a free trial along with a paid version, primarily targeting development teams that require efficient problem-solving capabilities.
Target Users :
Jam is primarily designed for software development teams, including front-end developers, back-end developers, testing engineers, project managers, and more. It helps development teams quickly identify and resolve software issues, enhancing work efficiency and reducing communication costs, making it especially suitable for teams that need to address software problems swiftly.
Use Cases
Michal Jarcsewski (Quality Assurance Lead Engineer): Jam has streamlined the bug reproduction process and eliminated communication misunderstandings with developers.
Nitzan Goldenberg (Senior QA Engineer): Jam makes the collaboration between QA and development teams much easier, with useful automatic browser logging and integrations with Sentry and Jira.
Trip Jagolta (Senior Product Manager): Jam is a game-changing tool that allows anyone to report issues and gather error information without any technical background.
Features
Automatically captures device and browser information without manual input.
Records console and network logs automatically, making it easier for developers to troubleshoot issues.
Automatically documents reproduction steps, eliminating the hassle of manual recording.
Provides backend tracing functionality to assist developers in conducting in-depth problem analysis.
Integrates an AI debugger for rapid root cause identification.
Supports integration with various tools (such as GitHub, Jira, Slack, etc.) for seamless team collaboration.
Offers instant replay functionality to recreate the issue occurrence process.
Allows annotation, blurring, editing, and sharing of problem screenshots or videos.
How to Use
1. Install the Jam plugin in your browser.
2. Open the web page that needs debugging and click the plugin icon.
3. Click the 'Report a Bug' button to automatically capture the current page information.
4. Add a description of the issue as needed, annotate, or edit screenshots/videos.
5. Click the 'Share' button to send the issue link to the development team.
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