

Fixa
Overview :
fixa is a platform focused on testing and observability for AI voice agents, aimed at helping developers and businesses quickly identify and fix issues in their voice agents. Through features like automated testing, production monitoring, and error detection, it ensures the stability and reliability of voice agents. Funded by Y Combinator, the platform offers a simple and transparent pricing strategy suitable for businesses of various sizes.
Target Users :
fixa is designed for businesses and developers seeking to develop and optimize AI voice agents, particularly those looking to enhance voice agent quality, reduce maintenance costs, and improve user experiences. Whether it's a startup or a large enterprise, teams can use fixa to quickly identify and address issues within their voice agents, ensuring stability and reliability.
Use Cases
An online customer service company used fixa's automated testing feature to identify and fix multiple problems within their voice agents, preventing user complaints and business losses.
A smart home device manufacturer utilized fixa's production monitoring feature to gain real-time insights into the stability of voice control, promptly discovering and resolving latency and interruption issues to enhance user experience.
A financial company leveraged fixa's error detection capabilities to accurately identify failure points in voice agents processing complex financial inquiries, swiftly resolving the technical challenges and improving operational efficiency.
Features
Automated Testing: Utilize fixa's automated dialing feature to identify potential issues proactively, preventing problems in production environments.
Production Monitoring: Real-time analysis of call latency, interruptions, and success rates to ensure stable operation of voice agents.
Error Detection: Accurately pinpoint the locations and causes of call failures, facilitating quick resolution of technical issues and improving voice agent reliability.
Flexible Pricing: Offers a pay-as-you-go model without minimum commitments; users only pay for what they actually use, suitable for startups and small businesses.
Enterprise-Level Support: For large organizations with custom needs, discounts on bulk usage, custom integrations, priority feature access, and support for SOC 2 and HIPAA compliance are provided.
Open Source Project: fixa is an open-source project, allowing users to access the codebase, understand its inner workings, and even contribute code to aid in product development.
How to Use
Visit the fixa official website and click the 'Get Started' button to register.
After registration, configure your voice agent information as prompted, including API keys and access URLs.
Select the desired testing and monitoring features, setting up the appropriate testing scenarios and monitoring metrics.
Launch the tests and monitoring; fixa will automatically execute the tests and provide real-time monitoring data.
Analyze issues based on test and monitoring results, and make necessary repairs and optimizations.
Regularly review and adjust testing and monitoring strategies to ensure continuous improvement and stable operation of the voice agent.
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