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Overview :
Viable leverages the latest AI and GPT-4 technology to automatically analyze and summarize your unstructured user feedback on a weekly basis, helping to enhance both product and customer satisfaction. With automatic analysis of user feedback, no manual tagging or categorization is required, allowing for direct detection of the most critical topics and trends. This can save hundreds of man-hours, effectively allocating this time for strategic decisions.
Target Users :
["Improve product quality and customer satisfaction","Save time, without manual analysis of feedback","Develop precise customer growth strategies"]
Use Cases
A startup uses Viable to automatically analyze user feedback weekly to continuously optimize the product
A support team uses Viable to analyze user issues, significantly reducing the volume of support tickets
A company uses Viable's insights to formulate customer retention strategies, effectively reducing churn
Features
Aggregate and analyze user feedback from various data sources
Perform in-depth analysis based on nine patented AI models and GPT-4
Customize analysis dimensions to determine the most important business metrics
Generate reports and PRD documents directly
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