

Jingyan AI Assistant
Overview :
Jingyan AI Assistant is an AI-powered smart shopping assistant that offers professional category consultation, personalized gift recommendations, product comparison assistance, and shopping experience knowledge. Its CEO, Xu Ran, stated that it has been piloted in multiple supply chain scenarios, including consumer guidance, merchant operations, customer service after-sales, and medical consultations, achieving positive results. Its capabilities will also be opened to more brand merchants, and it has achieved over 20% efficiency improvement in internal business management.
Target Users :
Used in scenarios such as purchasing goods, gift selection, product comparison, and learning product usage tips.
Use Cases
When browsing products on the JD platform, users can consult Jingyan AI Assistant for more product information.
Users can use Jingyan AI Assistant for personalized selection when choosing gifts.
When comparing products, users can rely on Jingyan AI Assistant to help choose the best product.
Features
Professional Category Consultation
Personalized Gift Assistant
Product Comparison Assistant
Shopping Experience Knowledge
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